SMS Terms & Mobile Messaging

Welcome To Raleigh ("we," "our," or "us") offers mobile messaging through our website and services. By providing your phone number and opting in, you agree to these SMS Terms and Conditions.

SMS Consent

By submitting your phone number through our website or agreeing to receive text messages, you explicitly consent to receive automated text messages from Welcome To Raleigh. Consent is not a condition of purchase.

Message frequency varies. You may receive varying numbers of messages depending on your engagement level and selected preferences.

Types of Communications

With your consent, we may send you text messages related to:

• Private invitations to curated experiences
• Concierge updates and hospitality communications
• Experience reminders and RSVP confirmations
• Curated Triangle and Raleigh recommendations
• Membership updates and exclusive offers
• Event notifications and gathering information

Message & Data Rates

Message and data rates may apply. Standard message and data rates from your mobile carrier may apply to messages sent by us or to us. Please contact your mobile service provider for details.

Opt-Out Instructions

To stop receiving text messages, you may:

• Reply STOP to any message you receive
• Reply UNSUBSCRIBE to opt out completely
• Contact us directly at [email protected]
• Update your communication preferences in your profile

After opting out, you may receive one final confirmation message. Please allow up to 24 hours for your opt-out to be processed.

Help & Support

If you need assistance with our messaging services, you may:

• Reply HELP to any message for assistance
• Email us at [email protected]
• Call us at (919) 555-0123

Carrier Disclaimer

Mobile messaging services are provided in partnership with third-party carriers. We do not guarantee that all mobile carriers will support our messaging service. Message availability may vary by carrier and region.

We are not responsible for messages that fail to be delivered due to carrier issues, incorrect phone numbers, or other technical difficulties beyond our control.

Privacy

Your privacy is important to us. Information collected through our SMS service is handled in accordance with our Privacy Policy. We do not sell or share your phone number with third parties for their marketing purposes.

Changes to These Terms

We may update these SMS Terms from time to time. We will notify you of material changes by posting the updated terms on our website with a new effective date. Your continued participation after such changes constitutes acceptance of the updated terms.

Contact

For questions about our SMS Terms or to manage your communication preferences, please contact us at [email protected] or call (919) 555-0123.