Privacy Policy

Welcome To Raleigh ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our experiences, or engage with our concierge services.

Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email address, phone number)
• Professional background and interests (for integration profile purposes)
• Event preferences and attendance history
• Communication preferences and consent status
• Social media information (when you choose to connect)

How We Use Your Information

We use the information we collect to:

• Facilitate introductions and curated connections
• Send invitations to experiences and events
• Provide concierge-level support and recommendations
• Communicate updates about Raleigh and the Triangle
• Improve our services and user experience
• Maintain compliance with applicable regulations

SMS Communications

With your explicit consent, we may send you text messages related to:

• Event invitations and experience reminders
• Concierge updates and Triangle recommendations
• Membership updates and curated communications
• RSVP confirmations and hospitality notifications

Message frequency varies. Message and data rates may apply. To opt out, text STOP to any message you receive. For assistance, text HELP or contact us directly.

Consent is not a condition of purchase. You may receive communications even if you do not opt into SMS.

Cookies & Analytics

We use cookies and similar tracking technologies to analyze website traffic, customize content, and enhance your experience. We may use third-party analytics services including Google Analytics to understand how visitors interact with our site.

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

Third-Party Disclosure

We do not sell, trade, or rent your personal information. We may share your information with trusted service providers who assist us in operating our website and conducting our business, strictly under confidentiality agreements.

Third parties with whom we may share information include: GoHighLevel (our CRM platform), email service providers, SMS service providers, and analytics services. All third-party providers are contractually bound to protect your information.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure server infrastructure, and access controls. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw SMS consent by texting STOP
• Request a copy of your data in a portable format

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Phone: (919) 555-0123
Address: Raleigh, North Carolina